top of page
Marble Surface
LOGO  High Res 2_edited.jpg

COVID-19 - Best Practices                     


Your Board of Directors & HER Management Ltd understand the concerns regarding COVID‑19.  Steps can be taken to lower your risk of exposure.

According to the Government of Canada, the COVID-19 symptoms are very flu-like, difficult to detect and may take up to 14 days to appear after exposure.  Reported symptoms have included fever, cough, difficulty breathing and pneumonia in both lungs.  In Canada, most confirmed cases have been from individuals contracting the virus through travel, not person-to-person.  Many of these cases have been moderate, not requiring hospitalization and most people with mild coronavirus illness will recover on their own.  The risk of contracting COVID-19 in Alberta remains very low.

This being said, we strongly encourage everyone to educate themselves on the virus and follow the World Health Organization and the Centers for Disease Control and Prevention recommendations and to take precautions to lower their exposure risk.

We have requested that the janitorial contractors pay special attention to the sanitation and disinfection of all frequently touched objects and surfaces such as doorknobs, elevator buttons, handrails, etc.

Protect Yourself And Others:

Avoid close contact with crowds

• Avoid close contact with people who are sick

• Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.

Stay home if you’re sick

• Stay home if you are sick, except to get medical care. Learn what to do if you are sick. Please avoid visiting the common areas in the building.

Cover coughs and sneezes

• Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.

• Throw used tissues in the trash.  

• wash your hands immediately with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.


 Wear a facemask if you are sick

• If you are sick:  You should wear a facemask when you are around other people and before you enter a healthcare provider’s office. If you are not able to wear a facemask then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room.  

• If you are not sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.

Clean your hands often

• Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.

• If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.

• Avoid touching your eyes, nose, and mouth with unwashed hands.

Clean and disinfect

• Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, counter tops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

• When surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

For the time being, our offices are operating business as usual and we will continue to follow the guidance of our national and world health authorities.

Nathalie Skyrie, CPM®, ARM®

President, Senior Condominium Manager

HER Management Ltd

January 28, 2020

Good morning Everyone,

HER Management has no better response to the article that was published than what we have received from the President of the Board of a Corporation that we have been managing for a few years now. 


Our heartfelt thank yous to Michelle for her testimonial. and vote of confidence!

"An article has appeared on CBC where an owner in a condo building has accused his Board and management company (which happens to be our management company) and specifically our manager Nathalie, of lack of transparency relating to a Special Assessment. I was definitely caught off guard by the article and felt I needed to respond.


Condo owner says board's lack of transparency regarding needed repairs

cost him $25K | CBC News

Calgary condo owner Richard Lemaire says he never would have sold his

Beltline property and taken a $30,000 hit in this market had he known

he would also have to fork over $25,000 for repairs in a ...


This is my personal opinion after reading the article...

The Board is typically comprised of a handful of owners as a voluntary position, so it bothers me when I read these stories and it is assumed by some condo owners (and even more problematic - uninformed lawyers and reporters) that the Board is technically knowledgeable in all aspects of the building (structurally, mechanically and electrically) as well as in all aspects of the legality of the Condo Act (that was just updated as of Jan 1, 2020). 


Board members, like single-family home owners receive all sorts of information from contractors and professionals on how best to maintain and repair their property - the difference being that the voluntary Board has to make the best decision possible for the entire building whether it be 8 units or 800. In the case in the article, $1.1M of work in which one owner is upset at $25,000. He should understand that the Board members also are paying $25,000 each. I understand that a sensationalized article draws in more readers, but I think it was a poorly researched article and I therefore feel somewhat obliged to defend our manager and her company. As Nathalie pointed out, technically the Board in question had no obligation to provide potential cost while in the midst of determining the full extent of the work required until all costs were accounted for.  Nathalie has almost 30 years of property management experience and I am saddened that her reputation may be damaged by a bitter owner who by all accounts has no legal case against the Board or Nathalie."



Sent from my BlackBerry — the most secure mobile device — via the TELUS Network

Insurance Costs Skyrocket for Condos
December 2nd, 2019 - Global news Report

November 27, 2019 Announcement from Service Alberta

In summer of 2019, following stakeholder concerns that the amended Condominium Property Regulation would create unnecessary red tape and undue administrative burdens on condominiums, Service Alberta paused the implementation of the regulation. Today (November 27, 2019), the Honourable Nate Glubish, Minister of Service Alberta, announced changes to the Condominium Property Regulation that will come into effect on January 1, 2020. The full regulation, along with associated sections of the Condominium Property Amendment Act, 2014, will come into force on this date.

bottom of page